I turn complex concepts into informative images.

Hi! I'm Grazia, a product designer in Santiago, Chile. I like complex systems and understanding the experts who run them: telescope operators, transit controllers, arbitrators, mine inspectors. I learn the language of their field, then make visible the data they couldn't see before.

See the work About me
Pacific OceanChajnantorCerro PachónValparaísoSantiago

Where my tools run. Pick a place.

Case studies

Five projects, written in depth: the research, the decisions and what changed.

  1. The ReCon arbitrators page: cases, rulings and days per stage, with each arbitrator ranked by performance. Names are blurred.

    ReCon

    Arbitration performance, made visible

    One monitoring tool replaced four systems and a set of spreadsheets for the people running Chile's domain disputes.

    NIC Chile · 2021–2025 · Lead designer · Shipped

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  2. The GESTIN billing dashboard prototype: billed this year against the target, the variance against plan, and a variance summary for the board.

    AC3E

    From a reporting form to a management intranet

    A research center's platform only reported upward. Interviews with six groups turned a form redesign into a management intranet, starting with a billing dashboard: projected vs actual, by area.

    AC3E · 2025–2026 · UX/UI lead · In discovery · Designed with AI

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  3. The Cero Accidente planner: mines prioritised by region, each with the points that explain its rank, and the inspection scheduler.

    Cero Accidente

    An AI ranking inspectors could trust

    A model ranked 3,905 mines by risk; the design showed inspectors why each one ranked where it did.

    SERNAGEOMIN · 2018–2019 · Lead designer · Shipped · Designed with AI

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  4. The L.O.V.E. M1M3 view: hundreds of mirror actuators coloured by force, with one actuator's details and live accelerations.

    L.O.V.E.

    A control room for a telescope still being built

    Four and a half years designing monitoring and control before the main user, the data or much of the hardware existed.

    Rubin Observatory · 2017–2021 · Lead designer · Shipped

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  5. The CMB dashboard: a dark map of Santiago with incidents and alerts, data layers on the left and indicators on the right.

    CMB

    One map for a city's buses

    Real-time monitoring for Santiago's bus control room, with semantic zoom and a history view for recurring events.

    Ministry of Transport, Chile · 2017–2018 · Designer and front-end · Shipped

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Selected work

See all selected work

How I work

Grazia, seen in profile, pointing at one spot on a wall-sized display made of dozens of screens, showing a city's network on a map.
Reading a city at wall scale. Monitoring air quality in Korea's metropolises on an ultra-high-resolution wall-sized display, with ILDA (Interacting with Large Data), Inria Saclay and LISN, Université Paris-Saclay. Photo: Emmanuel Pietriga.
  • Learn the roomI learn the domain where the work happens, until I can speak its language.
  • Show the whyInterfaces that explain their numbers, so experts trust what they act on.
  • Design with engineersDevelopers in research sessions, and front-end code from me when it helps.
  • Prototype to decideWhen a decision depends on real data, I build it and test it, now with AI doing more of the building.

I do the thinking. AI does more of the building.

On AC3E and on this site, I wrote the specs and AI built from them. Here is where it helps, where it doesn't, and what I check.

How I use AI
I write a brief from my research, AI builds a dashboard from it, and I check the result.My brief7 interviewsIA mapContent modelPage specsAII writeAI buildsI check
I write the brief, AI builds from it, I check what comes back.