Hi! I’m Grazia, and I like to turn complex concepts into informative images

I work hand-in-hand with users and stakeholders, so that together, we build better tools.
CLIENTS
I've worked with expert users in a variety of industries such as: astronomy, biotechnology, law, mining, smart cities, telecommunications, etc.
NIC ChileUniversity of ChileVera C. Rubin ObservatoryAssociation of Universities for Research in AstronomyEuropean Organisation for Astronomical Research in the Southern Hemispheretacama Large Millimeter/submillimeter Array Ministry of Transportation and TelecommunicationsMinistry of Mining French Institute in ChileFrench Embassy in ChileConcha y Toro Center of Research and InnovationUniversidad CatolicaUniversity of Santiago de Compostela

I'm adept at turning complex processes into intuitive and informative experiences

UX Case studies

Take a look at my most prominent projects.
Due to security and privacy concerns, all of my projects are password protected. Please reach me at contact@graziaprato.com for access.
Control and monitoring dashboard for telescope operators
CLIENT
A.U.R.A. (Association of Universities for Research in Astronomy) & Vera C. Rubin Observatory.
PROCESS
Ethnography, astronomy-focused research, systems thinking, DataVis design, situational awareness design, component-based design, design systems, interaction design.
SOLUTION
UI Framework that allows operators to create custom monitoring views. Design of +30 telescope components for monitoring and control.
OUTCOME
Successful delivery of monitoring/control components for state-of-the-art technology that was still being built. Delivery of a scalable and consistent methodology for component design.
Performance-monitoring for online arbitrations
CLIENT
NIC Chile (Network Information Center of Chile).
PROCESS
User research, information architecture, systems thinking, card sorting, A/B testing, DataVis design, front-end prototyping, booklet design.
SOLUTION
Monitoring dashboard that breaks down every stage of the arbitration process, data visualization for KPIs.
OUTCOME
Time to find KPIs reduced by 95%, performance data for the arbitrators, historical data made available.
Improving decision-making & response time for bus monitoring operators
CLIENT
Ministry of Transportation and Telecommunications and the Bus Monitoring Center.
PROCESS
Ethnography, participatory design sessions, situational awareness design, cartography design, interaction design, UI design, front-end prototyping.
SOLUTION
Map supported interface with real time data about alerts and bus statuses. Archive with historical performance data.
OUTCOME
Real-time visualization of the location, speed, and status of 6,700 buses. Became one of the main tools for contingency response for operators.
HOW I'VE MADE IMPACT

The impact of my work in numbers

I have been trusted by different high impact clients. From US$ 1.5 billion scientific initiatives, to government departments, to international multimillion food exporters.

I have designed tools that have helped different kinds of experts to make a difference in their industries. By making better-informed decisions, reacting faster, and giving visibility to key data they couldn't see before.
50%
Drop in fatality in Chilean mines
6.2 million
Public transportation users
impacted in Santiago, Chile
95%
Of time reduced to find KPIs in dispute resolution system
47%
Reduction of chemical emissions
in the air from food processing
plants
Let’s Talk

Together we can make a difference in your business

Wether is to get some insight about to improve your business operations, or learn more about how my experience and methodology have helped others, I'm always happy to have a chat.
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